General

Booking & payment

On the day

COVID-19 policies & refunds

To give you peace of mind when making a party booking, if any booking is postponed or cancelled due to COVID-19 restrictions or lockdown, you will receive a full refund of any monies paid.

Our number one priority is the safety and wellbeing of our party kids, their parents, party guests and our staff.

To keep everyone safe our staff have been extensively trained in the COVID-safe measures that have been put in place and Jitterbugs has a current COVID-19 Safety Action Plan. For full details of the plan, please view it here.

With COVID-19 restrictions continually changing, along with limitations on party guests please contact Jitterbugs on 0415438990 to discuss your party options or visit the DHHS website for further information.

Terms & Conditions

Booking and Payment Policy

$100 deposit is required at the time of booking to secure your party date and time. Payment can be made by EFT or Credit Card (Visa or Mastercard only).

The outstanding balance is required at least 10 days prior to the party date.

Rescheduling and Cancellation Policy

The $100 deposit is non-refundable.

If you need to postpone or reschedule your party date and give at least 10 days notice, the deposit is fully transferable to an alternate available date or held as credit for 12 months.

Once full payment has been received, rescheduling and cancellation charges will apply:

  • Postponement of party within 10 days of the party date – 25% fee
  • Cancellation of party more than 10 days of the party date – 50% fee
  • Cancellation of party within 10 days of the party date – 100% fee

There may be additional travel costs for some areas, please contact us for further details.

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